DTC + B2B
Ecommerce, retail and wholesale orders, with inventory management and returns in one operation.
Your beauty brand should look just as good when it arrives at your customer's door as it does online. Tondo Fulfillment handles storage, inventory management, picking, packing, and shipping for skincare, makeup, haircare, and personal care brands—from everyday ecommerce orders to gift sets, creator mailers, and wholesale shipments.
With fulfillment centers in Delaware and Utah, we help you build an operation around how your brand sells: individual products, complete routines, subscriptions, launches, and retail expansion.
DTC + B2B Fulfillment · Shopify Integration · Kitting & Bundling · Branded Packaging · Delaware + Utah
Brands we work with:


Operational depth
Beauty and cosmetics fulfillment is the process of receiving, storing, managing, picking, packing, and shipping skincare, makeup, haircare, and personal care products.
For a growing beauty brand, the work extends beyond a single product in a shipping box. Shade variants, skincare routines, samples, gift sets, creator campaigns, and wholesale cases each create different inventory and packaging requirements.
Tondo brings those workflows together through one fulfillment partner. We build your operation around your product catalog, sales channels, packaging instructions, and order volume so your team can focus on growing the brand.
Built for beauty
From individual hero products to complete collections, Tondo supports beauty brands with different product formats and order configurations.
Cleansers, serums, moisturizers, masks, and skincare routines.
Products with shade, size, and collection variations.
Shampoos, conditioners, treatments, and styling products.
Lotions, body care, and everyday personal care products.
Tools and accessories sold individually or alongside products.
Curated collections, sample sets, and seasonal bundles.
Storage requirements, packaging, fragility, and shipping eligibility are reviewed before onboarding. Products that require refrigeration, specialized handling, or restricted shipping need a separate suitability review.
Speed with control
The right product, the right variant, and the right presentation all matter. A missing sample, incorrect shade, or poorly packed bottle can affect the experience your brand worked hard to create.
Tondo manages the warehouse steps behind your direct-to-consumer orders: receiving inventory, organizing SKUs, picking products, following packout instructions, preparing shipments, and handling returns according to your brand's process.
Before launch, we define how your everyday orders, promotional offers, and special packaging should be fulfilled. That gives the warehouse a clear reference for how each order should leave the building.
Orders in the system by Tondo's cutoff ship the same business day: 2:00 PM ET from Delaware and 2:00 PM local Mountain Time from Utah, Monday through Friday.
Built to merchandise
Turn individual products into a finished collection. Tondo supports kitting and assembly for skincare routines, discovery sets, seasonal gifts, subscription boxes, and promotional bundles.
A clear kit specification defines the components, quantities, placement, packaging, and inserts. We review that specification with your team before assembly so the finished packout matches the approved presentation.

Campaign-ready fulfillment
A creator campaign needs more than a list of shipping addresses. Products, inserts, packaging, recipient variations, and shipment timing all need to be coordinated.
Tondo supports creator seeding, influencer mailers, affiliate sampling, PR kits, and product launch shipments. We build the packing instructions around your campaign, including what each recipient receives and how the finished kit should look.
Share your campaign quantities, recipient list, packaging, and target shipping window early so inventory and assembly can be planned before the launch.

Presentation meets protection
Your shipping packaging needs to support both product protection and brand presentation. Box dimensions, inserts, protective materials, and assembly steps also affect the cost of fulfilling each order.
Tondo can work with your supplied branded packaging and help coordinate custom packaging options through Tondo Packaging.
Options can include branded shipping boxes, mailers, inserts, dividers, protective materials, gift-set packaging, and printed campaign materials.
By planning packaging alongside fulfillment, we can consider how the finished order will be stored, assembled, packed, and shipped—not just how it looks in a design file.
Discuss Custom Packaging
Operational visibility
A beauty catalog can contain products that look similar but differ by shade, size, scent, formula, or collection. Clear SKU identifiers and receiving labels help keep those variations organized.
Tondo provides inventory visibility across receiving, storage, order fulfillment, and shipping. Lot tracking is available for products that require lot-level records, with the receiving information and reporting requirements established during setup.
For bundles and kits, we also review how component inventory is tracked so the warehouse process reflects what your brand actually sells.
One operational partner
As your beauty brand expands, your fulfillment operation may need to handle both individual customer orders and larger business shipments.
Tondo supports DTC fulfillment alongside B2B, wholesale, retail, and Amazon FBA preparation. These workflows can include different carton configurations, labels, preparation steps, and shipment requirements.
Share retailer routing guides and marketplace preparation instructions during planning. We review the requirements before confirming the workflow so your ecommerce orders and business shipments each receive the appropriate handling.
One fulfillment operationA connected network
Tondo operates fulfillment centers in New Castle, Delaware, and Salt Lake City, Utah. Your customer destinations, SKU demand, and replenishment needs help determine whether one location or a split inventory strategy makes sense.
Placing inventory closer to customers can reduce shipping distance. The decision should also account for the additional inventory, storage, and replenishment involved in operating from two warehouses.
Tondo uses multiple carriers and rate-shopping technology to evaluate available shipping options based on the package, destination, and service requirements.
Send us recent order data so we can review your current shipping profile and compare fulfillment options.
New Castle, Delaware ↗
Salt Lake City, Utah ↗Explore Our Delaware Fulfillment Center ↗
Explore Our Salt Lake City Fulfillment Center ↗
Glass bottles, liquids, fragrances, aerosols, and alcohol-based products can require different packaging or shipping arrangements. Carrier eligibility depends on the product, service, and destination.
Tondo reviews these requirements before onboarding. Ambient storage is available; products requiring refrigeration or other specialized conditions need a suitability review.
Plan for the spike
A launch, creator campaign, holiday promotion, or new retail account can change your order volume and packout requirements quickly.
Bring your fulfillment team into the planning process early. Tondo can coordinate inventory arrivals, packaging availability, kit assembly, and warehouse work around known campaigns.
Share your launch calendar, expected order volume, promotional configurations, and target shipping dates so the operation can prepare before demand arrives.
Built by operators
Tondo Fulfillment is a third-party logistics (3PL) provider in Delaware and Utah. We connect beauty inventory, DTC and B2B orders, kitting, custom packaging, multi-carrier shipping, ecommerce integrations, and dedicated support in one scalable operation, with lot tracking, expiration management, subscriptions, and creator campaigns where relevant to your products and program.

Ecommerce, retail and wholesale orders, with inventory management and returns in one operation.
Bundles, samples, subscriptions and creator kits packed to your brand’s requirements. For wellness lines, explore our supplement and nutraceutical fulfillment.
Fulfillment in Delaware and Utah to support your customers on both sides of the country.
A shipping strategy that balances delivery speed and cost across your order mix.
It is the warehouse process of receiving, storing, managing, picking, packing, and shipping beauty products. It can also include gift-set assembly, branded packaging, returns, and wholesale shipments.
Tondo supports skincare, makeup, haircare, personal care, beauty tools, and related kits. Product suitability depends on storage requirements, packaging, fragility, and shipping restrictions, which are reviewed before onboarding.
Yes. Tondo supports Shopify order fulfillment with connected order flow and shipment tracking. Inventory synchronization, bundles, subscription apps, and exceptions are reviewed during setup.
Yes. Tondo supports kitting and assembly for gift sets, skincare routines, discovery kits, subscription boxes, and promotional bundles. We establish the components, packaging, quantities, and assembly instructions before production.
Yes. Tondo supports creator seeding, influencer mailers, affiliate sampling, and PR kit shipments. Campaign quantities, recipient variations, materials, and shipping windows are planned with your team.
Yes. Tondo can use your supplied boxes, mailers, inserts, and other approved materials. We review the packout and include the relevant materials and assembly work in your quote.
Yes. Lot tracking is available for products that require lot-level records. Your team and Tondo establish the receiving data and reporting requirements during setup.
Yes. Tondo supports wholesale, retail, and Amazon FBA preparation alongside DTC fulfillment. Channel-specific labeling, carton, routing, and preparation requirements are reviewed before work begins.
Tondo provides ambient warehousing. Share your product's storage specifications before onboarding so we can confirm whether the product is suitable.
A split inventory strategy is available when it fits your order volume, customer geography, and inventory needs. Tondo can review recent order data to compare one-location and two-location options.
Costs depend on receiving, storage, order volume, items per order, packaging materials, assembly work, shipping characteristics, and additional services. A representative order sample helps make quotes more useful.
Send your website, SKU list, product weights and dimensions, monthly order volume, items per order, sales channels, packaging requirements, and recent order data. Include any lot tracking, storage, or special handling needs.
Whether you're replacing a 3PL, launching a collection, expanding into wholesale, or scaling your ecommerce orders, Tondo can help you plan the warehouse operation behind your growth.
Send us your products, order volume, sales channels, and packaging requirements. We'll build a quote around how your brand actually sells.