What is subscription box fulfillment?+
It is the warehouse process of receiving components, managing inventory, assembling boxes, packing customer orders, and shipping them to subscribers.
Does Tondo handle curated boxes and recurring replenishment orders?+
Yes. Tondo supports assembled subscription boxes and recurring product orders. The workflow depends on your contents, packaging, order generation, and shipping schedule.
Can the contents change each month?+
Yes. Changing contents requires an updated component list, quantities, packout instructions, and inventory plan for each cycle.
Can Tondo include samples and printed inserts?+
Yes. Samples, inserts, and promotional materials can be included in the approved packout. Include these components when requesting a quote.
Can we supply our own boxes and packaging?+
Yes. Tondo can work with your supplied materials. We review their dimensions, storage requirements, assembly steps, and suitability for the intended shipment.
Does Tondo manage subscriber billing?+
No. Your subscription platform manages billing and generates orders. Tondo performs the warehouse fulfillment work.
Can Tondo fulfill subscriptions from Shopify?+
Yes. Tondo supports Shopify order fulfillment. We review your subscription app, bundle setup, order flow, and inventory requirements during onboarding.
Should boxes be assembled in advance?+
That depends on demand, storage space, component availability, and assembly complexity. Tondo can review whether advance assembly or assembly during fulfillment better fits your program.
Can Tondo ship every box on one date?+
Share your target shipping window during planning. Feasibility depends on quantities, component arrivals, assembly work, order availability, and carrier pickup schedules.
What information is needed for a quote?+
Send your expected monthly shipments, product list, quantities per box, packaging, assembly instructions, sales platform, shipping schedule, and customer destinations. Include the finished box's weight and dimensions if available.